Alert Types

On the System Setup – Alert Types page, the severity of an alert as well as the email template used may be configured. 

For a complete list of Alert Types please see Appendix B.

NOTE – If alert types other than requests are set to a severity of ‘Email’, the corresponding scripts must also be updated with a severity of ‘E’ (Email) or ‘I’ (Immediate).

To update an Alert Type, follow these steps:

1.    Select System Setup – Alert Types. 

2.    Select the ‘Severity’ and/or ‘Template’ drop-down(s).

3.    Click the ‘Save’ button.